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Terms & Conditions

The following contract terms & conditions (‘the terms’) must be read before placing an order for any goods (‘the goods’) as these terms & conditions will be incorporated into the contract between you (‘the customer’) and us (‘K.Ü.K.EUROPE GmbH')


The order you send us is an offer to purchase the goods and that offer is only accepted by K.Ü.K.EUROPE GmbH, and thereby a binding contract made, when K.Ü.K.EUROPE GmbH sends you an email confirming/accepting your order. These terms & conditions are incorporated into all contracts.


The price payable by the customer is as listed on the our website at the time of the placing of the order and unless otherwise indicated on the website is exclusive of VAT which is added at checout and excludes postage & packing by the means described on the website.


Unless credit terms have been agreed, payment must be received in full for all goods ordered, including any additional charges, before the goods can be dispatched.


Title to the goods will pass to the customer when the goods are delivered by K.Ü.K.EUROPE GmbH to the carrier with an instruction to deliver the goods to the address given with the order. We will only deliver to the carrier goods that are of a merchantable quality and comply with the contract terms. On delivery of the goods to the carrier in accordance with this condition K.Ü.K.EUROPE GmbH Ltd shall be deemed to have delivered the goods under the terms of the contract.


K.Ü.K.EUROPE GmbH endeavors to hold sufficient stock to fulfill all orders, however if K.Ü.K.EUROPE GmbH has insufficient stock to complete an order it may at its discretion delay shipment, substitute similar goods or may part-ship. If K.Ü.K.EUROPE GmbHis unable to supply any goods ordered, payment will only be taken for the goods dispatched.


An order may be cancelled by email providing the order has not already been dispatched to the customer.


K.Ü.K.EUROPE GmbH shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any provable financial losses reasonably and foreseeably incurred by a customer who has complied with these terms.

Force majeure

K.Ü.K.EUROPE GmbH shall not be liable for failure to comply with the terms of the contract caused by circumstances beyond its control.


K.Ü.K.EUROPE GmbH cannot guarantee the accuracy of information, specifications, pricing, misprints, errors or omissions in any of its published material or any representations or misrepresentations made by company personnel or its agents.


These terms & conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms & conditions do not affect the customer’s statutory rights.